REFUND POLICY
At Tribe of Transformers, your satisfaction is our priority. If you are dissatisfied with any course, you have the option to cancel the course and request a refund. Our cancellation and refund policy is as follows:
Refund Policy
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● 3-Day Refund Period: You have 3 days from the date of purchase to request a refund for any course.
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● Requesting a Refund: To claim a refund, please email us at connect@thetribeoftransformers.com within the 3-day period.
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● Processing Time: Once your refund is processed, the amount will be returned to your original payment method within 5-7 business days.
Non-Returnable Items
Please note that certain items are not eligible for return, including but not limited to:
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Gift Cards: All gift card purchases are final and non-refundable.
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Downloadable Software Products or E-Books: Due to the nature of digital content, downloadable software products and e-books are non-returnable once the purchase is completed.
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Merchandise Products: Some merchandise products may be non-returnable. Please refer to the specific product description or contact our support team for more details.
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We are committed to ensuring a positive experience and will assist you promptly with any concerns.